All orders are typically dispatched within 48 hours (2 business days, excluding public holidays)* from the time of purchase. However, please be aware that during periods of high sales or when order volumes are exceptionally high, it may take a bit longer for us to process and ship your order.
Rest assured, we are committed to keeping you as informed as possible regarding the status of your order, to the best of our knowledge. Our team is working diligently to ensure your order reaches your doorstep as quickly as possible. Thank you for your understanding and patience during these peak times
Tracking details Will be emailed to you once your order has been dispatched. Please allow up to 24 hours for your tracking to update in the carrier's system. Please note that we are unable to ship to P.O Boxes outside of Australia.
Shipping Times & Carriers We ship worldwide using reliable carriers. Shipping times vary depending on your location and the shipping method selected at checkout:
- Domestic (within Australia): Typically 3-7 business days
- International: Typically 7-21 business days
Please note that delivery times are estimates and may be affected by customs processing, holidays, or unforeseen delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and the selected shipping method.
Import Duties, Taxes & Customs Fees Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Each country has different rules and rates regarding import fees. We recommend you:
- Check with your country’s customs office to understand any potential charges before purchasing.
- Be aware that customs processing may delay your delivery.
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